Shipping, Delivery & Customs
SHIPPING TYPES
Shipping to Germany is done with our logistic partner UPS. All deliveries shipped by Friendly hunting are insured against theft and accidental damage. As soon as you have received your delivery and confirmed it in writing, the insurance coverage expires.
We ask for your understanding that we cannot deliver to post office boxes. For partial shipments, shipping costs are charged only once.
We process and ship orders during our general business hours. These are Monday to Thursday, 08:30 to 17:00 and Friday from 08:30 to 13:00 (except public holidays). The goods are ready for shipment no later than one working day after receipt of payment.
PACKAGING
Friendly hunting always strives to offer environmentally friendly shipping solutions. Therefore, all our items are shipped in environmentally friendly packaging. Alternatively, however, you can still opt for one of our gift boxes at no additional cost.
DELIVERY COSTS AND DELIVERY TIMES
All orders within Germany are free of charge (express delivery excluded).
The shipping method available for your chosen delivery country, as well as the delivery costs and delivery times, can be found in the table below:
SHIPPING COSTS, SHIPPING METHOD AND DELIVERY TIME
Germany by standard shipping |
UPS delivery in approx. 1-3 working days |
free of charge |
Germany by express delivery (provided we receive your order by 12 noon) |
UPS express delivery in approx. 1-2 working days |
13,50 € |
Austria by standard shipping |
UPS delivery in approx. 2-3 working days |
9,00 € |
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden |
UPS delivery in approx. 3-6 working days |
20,00 € |
Switzerland, United Kingdom, Norway by standard shipping |
UPS delivery in approx. 3-5 working days |
25,00 € |
USA and Canada by DHL express delivery |
DHL delivery in approx. 3-6 working days |
46,00 € |
Other countries via DHL Express |
DHL delivery in approx. 4-6 working days |
46,00 € |
TRACKING
As soon as we have shipped your order, you will receive an e-mail notification with the DHL or UPS tracking number. You can check the shipment status after one to two hours using the link below.
UPS Tracking:
https://www.ups.com/track?loc=de_DE&requester=ST/
DHL Express Tracking:
https://www.dhl.de/de/geschaeftskunden/express/verfolgen.html
DUTIES AND TAXES WITHIN THE EUROPEAN UNION
For all goods shipped within the European Union, no additional taxes or customs duties are due. The item prices and delivery costs include the applicable VAT and are therefore stated as gross prices.
DUTIES AND TAXES FOR NON-EU COUNTRIES
For shipments to non-European countries, no VAT will be charged. As soon as the items arrive at their destination, import sales tax as well as customs duties and handling charges will be determined by the respective customs office. Invoicing to the recipient is done by our logistics partner. By submitting your order and payment or providing the required information, you agree to the import regulations of the respective items. Please note that import regulations vary from country to country. Please note that shipping costs are non-refundable.
Please note that the information is provided without warranty. For binding information, please contact the relevant customs office before placing your order.
Please note that customs duties, import VAT as well as handling costs charged to the recipient by the logistics partner on behalf of the customs office cannot be refunded by www.friendly-hunting.com, not even in case of returning the items.
CUSTOMS DUTIES AND TAXES FOR RUSSIA
Please note: Delivery to Russia is currently limited to certain territories only and is subject to special delivery conditions, including special customs and tax regulations.
